Privacy Policy
Last updated: February 14, 2025
At Capturelab, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
Table of Contents
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password) - Profile information (username, avatar, bio) - Content you create, upload, or stream - Payment information (processed securely through our payment providers) - Communications with us We also automatically collect certain information when you use our Service: - Device information (IP address, browser type, operating system) - Usage data (features used, time spent, interactions) - Performance metrics (stream quality, network conditions) - Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services - Process your transactions - Send you technical notices and support messages - Communicate with you about products, services, and events - Monitor and analyze trends and usage - Detect, prevent, and address technical issues - Protect against harmful or unlawful activity
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent - With service providers who assist in our operations - For legal requirements or to protect rights - In connection with a business transfer or acquisition - In aggregated or anonymized form
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information unless we need to keep it for legitimate business or legal purposes.
5. Your Rights and Choices
You have the right to:
- Access your personal information - Correct inaccurate data - Request deletion of your data - Object to processing of your data - Export your data - Opt-out of marketing communications Contact us at privacy@capturelab.gg to exercise these rights.
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
8. International Data Transfers
We process data both inside and outside of your country. When we transfer data internationally, we implement appropriate safeguards to protect your information and comply with applicable laws.
9. Security
We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.
10. Changes to Privacy Policy
We may modify this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where required by law, seeking your consent.
Privacy Questions?
If you have any questions about our privacy practices, please contact us: